Effective Date: 09/21/2021
We value your privacy and do not sell your email address to outside companies. Eldon Tropicals has developed this Privacy Statement to describe how we may collect information about you as a website visitor or customer through your interactions with us on our website www.eldontropicals.com, how we use the information that we collect, and how and under what circumstances we share that information.
When you visit the Site or submit information to us through the Site, you consent to the collection and processing of your information as described in this Statement. IF YOU DO NOT AGREE WITH THE USES OF INFORMATION DESCRIBED IN THIS STATEMENT, THEN PLEASE DO NOT USE THE SITE OR SUBMIT INFORMATION TO US.
This Site is operated by us from the United States and is designed for and intended for users from the United States.
We may change this Statement. The “Effective Date” legend at the top of the page indicates when this Statement was last revised. Any changes will become effective when we post the revised Statement on the Site.
Information We Collect
Eldon tropicals collects information that personally identifies you when you voluntarily request information from Eldon Tropicals or supply information through the Site, including any and all materials submitted by you when you create an account; place an order; fill out a submission form, questionnaire, or inquiry (“Personal Information”). “Personal Information” includes information your name, email address, mailing address, phone number, payment information (such as your credit or debit card number and expiration date, PayPal account information or gift card information).
Please note that we may also obtain Personal Information from other sources and combine that with information we collect through our Site. For example, we may collect information about you from sources such as social media, our business partners, vendors, subcontractors, other advertising companies and publicly available sources.
We also use third party cookies and third party tracking tools on our Site to measure traffic to our Site and how users interact with our Site and for targeted advertising. We use Google Analytics. Google Analytics utilizes cookies to gather information regarding use of our Site, which Google uses to generate reports for us regarding our Site. To find out more about how Google uses data when you use our Site and your options for controlling the information collected by Google from this Site, please click here. You may opt-out of having your activity on the Site made available to Google Analytics by installing the Google Analytics browser add-on, available here.
Uses of Information - Purposes
We may use your Personal Information as follows:
- to provide and deliver products and fulfill your orders;
- to establish and manage business relations with you;
- to respond to inquiries, requests and comments from you;
- to operate, improve and personalize the products and services we offer, and to give each user a more consistent and personalized experience when interacting with us;
- to communicate special offers, promotions and information about our company and service offerings to you via email or to your mailing address, if you have provided one;
- to publish public product and customer reviews submitted by you;
- for customer service, security, to detect fraud or illegal activities;
- to prevent or investigate activity we think may be potentially illegal, unlawful or harmful;
- for archival and backup purposes in connection with the provision of the services;
- to better understand how you access and use the Site, for the purposes of trying to improve the Site, diagnose problems, administer our Site and respond to user preferences; and
- to enforce our other applicable policies.
In general, we gather Usage Data about all of our users collectively, and not on an individual basis, for purposes such as determining which parts of our website users access most frequently. This Usage Data helps us determine which parts of our website are most beneficial for users, and how we can continually create a better overall experience for you. If we link Usage Data with Personal Information in a way that renders the Usage Data personally identifiable, we will treat it as Personal Information in accordance with the terms of this Statement.
We may use the Usage Data that we collect
- to operate, improve, find errors in and personalize the Site;
- to recognize returning website visitors and improve user experience;
- to provide customer service, and to detect, prevent and mitigate fraudulent or illegal activities; and
- to learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see.